How it works

The Smile with Fochant reseller journey

The platform brings core seller tasks together. The steps below describe the usual journey; access, availability, and eligibility can depend on current platform rules and account details.

  1. 1. Register an account

    Start by creating a seller account through the registration process.

  2. 2. Complete required details

    Provide the account and profile information requested by the platform before using restricted seller features.

  3. 3. Discover available products

    Use the seller catalogue to explore product information and available variations.

  4. 4. Create accurate customer orders

    Enter customer, delivery, and product details carefully when creating an order.

  5. 5. Follow fulfilment

    Use order information and status updates to follow progress after submission.

  6. 6. Review eligible earnings

    Eligible completed orders may appear in earnings and settlement records under the active programme rules.

A closer look

The details that matter

Understand the records and responsibilities behind each step.

Before placing your first order

Check the product's current information, selected variation, quantity, and availability. Confirm the customer's contact number, address, and delivery city. A product image alone does not establish the selected variation, so review the order details before submission.

After you submit an order

Use the order number to identify the order when reviewing progress or requesting help. An order being submitted, delivered, or included in a settlement record represents a different stage. Follow the status shown in the platform rather than assuming that submission means delivery or payment has occurred.

Keep customers accurately informed

Use the information available for the relevant order when answering customer questions. Do not promise a delivery date or commission outcome that has not been confirmed. Review changes to availability or order outcomes before making further commitments.

Read the platform terms and conditions alongside the information shown in your account.